Terms of Use
INTRODUCTION
These Terms of Use establish the rules, conditions, responsibilities, limitations, rights and obligations applicable to access, browsing, contracting, use and interaction with websites, systems, software, applications, APIs, platforms, automations, Artificial Intelligence solutions, digital services and other technology products made available, developed, maintained or operated by ADDON Intelligence, Software and Automation.
By accessing, using, contracting or interacting with any service made available by ADDON, the user, client or interested third party declares that they have read, understood and fully accepted these Terms of Use and the applicable Privacy Policy.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
DEFINITIONS
This section governs definitions within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- ADDON: company responsible for the technology services
- User: natural person who accesses or uses the services
- Client: contracting natural person or legal entity
- System: application, platform, software, website, app or API
- Services: development, maintenance, support, integration and automation
- Software: computer program or technology component
- API: interface for communication between systems
- Content: data, files, documents, text and materials entered into the systems
- Artificial Intelligence: technology for processing, generation or automation
- Credentials: passwords, tokens, API keys and authentication methods
PURPOSE OF THESE TERMS
This section governs purpose of these terms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Website development
- Web systems development
- Custom software development
- Android application development
- iOS application development
- API development
- Systems integration
- Process automation
- Artificial Intelligence applied to business
- Chatbots and virtual assistants
- Dashboards and reports
- Technical support and maintenance
ACCEPTANCE OF THE TERMS
This section governs acceptance of the terms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
ELIGIBILITY FOR USE
This section governs eligibility for use within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
REGISTRATION AND USER ACCOUNT
This section governs registration and user account within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
ACCESS CREDENTIALS
This section governs access credentials within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
PROPER USE OF THE SERVICES
This section governs proper use of the services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Use the services for lawful purposes
- Provide truthful information
- Respect third-party rights
- Do not attempt to access restricted areas
- Do not exploit vulnerabilities
- Do not send malicious files
- Do not perform unauthorized scraping
- Do not improperly share credentials
- Do not copy software without authorization
- Comply with applicable law
SERVICE AVAILABILITY
This section governs service availability within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Scheduled maintenance
- System updates
- Infrastructure failures
- Internet instability
- Cloud provider outages
- Third-party API failures
- Cyberattacks
- Fortuitous event or force majeure
- Suspension due to non-payment
- Emergency correction
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CHANGES, UPDATES AND IMPROVEMENTS
This section governs changes, updates and improvements within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
CONTRACTING OF SERVICES
This section governs contracting of services in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
COMMERCIAL PROPOSALS
This section governs commercial proposals in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Project description
- Contracted scope
- Planned features
- Features not included
- Estimated timeframe
- Service fee
- Payment method
- Support conditions
- Technologies used
- External costs not included
- Responsibilities of the parties
- Proposal validity period
SCOPE OF SERVICES
This section governs scope of services in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
CHANGE OF SCOPE
This section governs change of scope in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Addition of a new feature
- Material change to an approved feature
- Change to a business rule
- Addition of a new user profile
- Creation of a new admin dashboard
- Addition of a new integration
- Change to an approved layout
- New report
- Unplanned data migration
- Restructuring of an approved workflow
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
ON-DEMAND DEVELOPMENT
This section governs on-demand development within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
CLIENT RESPONSIBILITIES DURING THE PROJECT
This section governs client responsibilities during the project within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide complete and truthful information
- Define business rules
- Appoint persons responsible for the project
- Provide required text, images and materials
- Provide necessary technical access
- Validate screens and features
- Test the system in the acceptance environment
- Report errors clearly and with documentation
- Approve stages within the agreed deadlines
- Inform sector-specific legal requirements
DELIVERY DEADLINES
This section governs delivery deadlines in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Scope change
- Delay in providing information by the client
- Delay in stage approvals
- Change in requirements
- Unavailability of third-party APIs
- Problems with external services
- Need for additional corrections
- Lack of technical access
- Inconsistency in supplied data
- Dependence on app store approval
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CLIENT ACCEPTANCE TESTING
This section governs client acceptance testing in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
PROJECT ACCEPTANCE AND DELIVERY
This section governs project acceptance and delivery in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
MAINTENANCE AND SUPPORT
This section governs maintenance and support within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
HOSTING
This section governs hosting within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
DOMAIN AND DNS
This section governs domain and dns within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
CORPORATE EMAIL
This section governs corporate email within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
DIGITAL CERTIFICATES AND SECURE CONNECTIONS
This section governs digital certificates and secure connections within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
APIS AND INTEGRATIONS WITH EXTERNAL SYSTEMS
This section governs apis and integrations with external systems within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Key- or token-based authentication
- Call logging
- Technical usage limits
- Permission validation
- Dependency on third parties
- Failure monitoring
- Adjustments in the event of external changes
- Responsibility for authorized use
API USAGE LIMITS
This section governs api usage limits within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Key- or token-based authentication
- Call logging
- Technical usage limits
- Permission validation
- Dependency on third parties
- Failure monitoring
- Adjustments in the event of external changes
- Responsibility for authorized use
THIRD-PARTY SERVICES
This section governs third-party services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
APP STORES
This section governs app stores within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Device permissions
- Technical compatibility
- Publishing in an official app store
- Platform review
- Required updates
- Privacy policy
- Terms of use
- Operating system limitations
ANDROID APPLICATIONS
This section governs android applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Device permissions
- Technical compatibility
- Publishing in an official app store
- Platform review
- Required updates
- Privacy policy
- Terms of use
- Operating system limitations
IOS APPLICATIONS
This section governs ios applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Device permissions
- Technical compatibility
- Publishing in an official app store
- Platform review
- Required updates
- Privacy policy
- Terms of use
- Operating system limitations
ARTIFICIAL INTELLIGENCE
This section governs artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Text generation
- Image generation
- Code generation
- Document generation
- Information classification
- Data extraction
- Content summarization
- Automated translation
- Automated service
- Chatbots and virtual assistants
- Natural language processing
- Decision-making support
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
LIMITATIONS OF ARTIFICIAL INTELLIGENCE
This section governs limitations of artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Content generation
- Information classification
- Data extraction
- Human review when necessary
- Technical limitations of the model
- Logging of relevant interactions
- Data minimization
- Responsible use by the user
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
HUMAN REVIEW
This section governs human review within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE
This section governs content generated by artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Content generation
- Information classification
- Data extraction
- Human review when necessary
- Technical limitations of the model
- Logging of relevant interactions
- Data minimization
- Responsible use by the user
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
DATA ENTERED IN PROMPTS
This section governs data entered in prompts in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Passwords
- API keys
- Tokens
- Digital certificates
- Banking data
- Sensitive data
- Trade secrets
- Strategic information
- Confidential documents
- Third-party data without authorization
- Unlawful content
- Excessive or unnecessary data
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
AUTOMATIONS
This section governs automations within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
LIMITATIONS OF AUTOMATIONS
This section governs limitations of automations within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CHATBOTS AND VIRTUAL ASSISTANTS
This section governs chatbots and virtual assistants in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Content generation
- Information classification
- Data extraction
- Human review when necessary
- Technical limitations of the model
- Logging of relevant interactions
- Data minimization
- Responsible use by the user
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
AUTOMATED DECISIONS
This section governs automated decisions in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
RESPONSIBILITY FOR THE USE OF ARTIFICIAL INTELLIGENCE AND AUTOMATIONS
This section governs responsibility for the use of artificial intelligence and automations in technology solutions developed, integrated, configured or made available by ADDON.
The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.
The following points, among others, may be considered:
- Content generation
- Information classification
- Data extraction
- Human review when necessary
- Technical limitations of the model
- Logging of relevant interactions
- Data minimization
- Responsible use by the user
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
INTELLECTUAL PROPERTY
This section governs intellectual property in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Source code
- Object code
- Layouts
- Interfaces
- Technical documentation
- Reusable components
- Third-party licenses
- Restrictions on unauthorized use
SOURCE CODE
This section governs source code in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Programming files
- Frontend components
- Backend components
- Database scripts
- Automated routines
- Integrations
- APIs
- Internal libraries
- Environment configurations
- Deployment pipelines
- Authentication structures
- Administrative modules
SOFTWARE LICENSING
This section governs software licensing in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Source code
- Object code
- Layouts
- Interfaces
- Technical documentation
- Reusable components
- Third-party licenses
- Restrictions on unauthorized use
ADDON REUSABLE COMPONENTS
This section governs addon reusable components within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
OPEN-SOURCE SOFTWARE
This section governs open-source software in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Source code
- Object code
- Layouts
- Interfaces
- Technical documentation
- Reusable components
- Third-party licenses
- Restrictions on unauthorized use
MATERIALS PROVIDED BY THE CLIENT
This section governs materials provided by the client within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
TRADEMARKS, TRADE NAMES AND VISUAL IDENTITY
This section governs trademarks, trade names and visual identity in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Source code
- Object code
- Layouts
- Interfaces
- Technical documentation
- Reusable components
- Third-party licenses
- Restrictions on unauthorized use
LAYOUTS, INTERFACES AND USER EXPERIENCE
This section governs layouts, interfaces and user experience in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
DATABASE AND INFORMATION STRUCTURE
This section governs database and information structure in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.
Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
TECHNICAL AND OPERATIONAL DOCUMENTATION
This section governs technical and operational documentation within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
FEES AND PAYMENT TERMS
This section establishes the rules concerning fees and payment terms within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Type of service contracted
- Project complexity
- Execution timeframe
- Number of features
- Number of integrations
- Need for a technical team
- Licensing model
- Maintenance services
- Support services
- Infrastructure costs
- Third-party costs
- Negotiated commercial terms
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
PAYMENT METHODS
This section establishes the rules concerning payment methods within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Amount defined in the proposal or contract
- Due date
- Proof of payment
- External costs where applicable
- Suspension in the event of non-payment
- Collection of applicable charges
- Issuance of tax documents
- Resolution of outstanding matters
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
NON-PAYMENT
This section establishes the rules concerning non-payment within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Suspension of services
- Suspension of technical support
- Blocking access to the system
- Interruption of maintenance
- Suspension of new deliveries
- Withholding of unpaid deliverables
- Charging contractual penalties
- Charging interest
- Monetary adjustment
- Contract termination
- Formal protest where applicable
- Judicial or extrajudicial measures
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
SUSPENSION OF SERVICES
This section establishes the rules concerning suspension of services within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CANCELLATION OF SERVICES
This section establishes the rules concerning cancellation of services within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CONTRACT TERMINATION
This section establishes the rules concerning contract termination within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
REFUNDS
This section establishes the rules concerning refunds within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Amount defined in the proposal or contract
- Due date
- Proof of payment
- External costs where applicable
- Suspension in the event of non-payment
- Collection of applicable charges
- Issuance of tax documents
- Resolution of outstanding matters
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
TAXES AND TAX OBLIGATIONS
This section establishes the rules concerning taxes and tax obligations within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Amount defined in the proposal or contract
- Due date
- Proof of payment
- External costs where applicable
- Suspension in the event of non-payment
- Collection of applicable charges
- Issuance of tax documents
- Resolution of outstanding matters
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
THIRD-PARTY COSTS
This section establishes the rules concerning third-party costs within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Domain
- Hosting
- Server
- Database
- Cloud provider
- Software license
- Google developer account
- Apple developer account
- Email service
- SMS service
- WhatsApp service
- Payment gateway
- External API
- Artificial Intelligence service
- Digital certificate
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
PRICE ADJUSTMENTS AND CHANGES
This section establishes the rules concerning price adjustments and changes within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Amount defined in the proposal or contract
- Due date
- Proof of payment
- External costs where applicable
- Suspension in the event of non-payment
- Collection of applicable charges
- Issuance of tax documents
- Resolution of outstanding matters
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
PERSONAL DATA PROTECTION
This section governs personal data protection and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
ACTING AS CONTROLLER OR PROCESSOR
This section governs acting as controller or processor within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
PRIVACY BY DESIGN AND BY DEFAULT
This section governs privacy by design and by default and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
INFORMATION SECURITY
This section governs information security and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Access control
- User authentication
- Encryption where applicable
- Log monitoring
- Backups when contracted
- Incident response
- Permission review
- Continuous improvement
CONFIDENTIALITY
This section governs confidentiality and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
CLIENT DATA, CONTENT AND INFORMATION
This section governs client data, content and information and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
SECURITY INCIDENTS
This section governs security incidents and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Access control
- User authentication
- Encryption where applicable
- Log monitoring
- Backups when contracted
- Incident response
- Permission review
- Continuous improvement
BACKUPS
This section governs backups and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
LOGS AND TECHNICAL RECORDS
This section governs logs and technical records and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
AUDITING AND TRACEABILITY
This section governs auditing and traceability and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
PROHIBITED USE OF SERVICES
This section governs prohibited use of services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Commit fraud
- Violate applicable law
- Violate third-party rights
- Send malicious files
- Distribute viruses, malware or ransomware
- Carry out cyberattacks
- Exploit vulnerabilities
- Interfere with system operation
- Perform unauthorized reverse engineering
- Perform unauthorized scraping
- Send spam
- Use personal data without a legal basis
USER SECURITY
This section governs user security and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Access control
- User authentication
- Encryption where applicable
- Log monitoring
- Backups when contracted
- Incident response
- Permission review
- Continuous improvement
RESPONSIBILITY FOR USER DEVICES, NETWORKS AND ENVIRONMENTS
This section governs responsibility for user devices, networks and environments within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
COMMUNICATIONS WITH THE USER
This section governs communications with the user within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
SENDING EMAILS
This section governs sending emails within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
SENDING SMS
This section governs sending sms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
WHATSAPP AND MESSAGING APPLICATIONS
This section governs whatsapp and messaging applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Device permissions
- Technical compatibility
- Publishing in an official app store
- Platform review
- Required updates
- Privacy policy
- Terms of use
- Operating system limitations
PUSH NOTIFICATIONS
This section governs push notifications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
ADVERTISING, CORPORATE AND PROMOTIONAL COMMUNICATIONS
This section governs advertising, corporate and promotional communications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
UNSUBSCRIBING FROM COMMUNICATIONS
This section establishes the rules concerning unsubscribing from communications within the services provided by ADDON.
Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.
The following points, among others, may be considered:
- Operational communications
- Security notices
- Contractual messages
- Technical support
- Service updates
- Authorized corporate communications
- Opt-out from promotional communications
- Keeping contact details up to date
LIMITATION OF LIABILITY
This section governs limitation of liability within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Indirect loss of profits
- Loss of business opportunity
- Damage arising from a client decision
- Improper use of the system
- Incorrect data entry
- Third-party failures
- Unavailability of external providers
- Unavoidable cyberattacks
- Failures in user devices
- Incompatible configurations in external environments
- Failure to follow technical guidance
- Fortuitous events or force majeure
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
INDEMNIFICATION
This section governs indemnification within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
FORTUITOUS EVENT AND FORCE MAJEURE
This section governs fortuitous event and force majeure within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
BETA, EXPERIMENTAL OR TEST SERVICES
This section governs beta, experimental or test services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
TESTING, ACCEPTANCE AND NON-PRODUCTION ENVIRONMENTS
This section governs testing, acceptance and non-production environments in the context of contracting technology services provided by ADDON.
The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
FEEDBACK, SUGGESTIONS AND IMPROVEMENTS
This section governs feedback, suggestions and improvements within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
USE OF PROJECTS IN PORTFOLIO
This section governs use of projects in portfolio within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
ENHANCED CONFIDENTIALITY
This section governs enhanced confidentiality and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
POSTS, CONTENT AND MATERIALS IN THE SYSTEM
This section governs posts, content and materials in the system within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CONTENT MODERATION AND REMOVAL
This section governs content moderation and removal within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
USER ACCOUNT TERMINATION
This section governs user account termination within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Provide truthful information
- Keep data up to date
- Use the services lawfully
- Respect third-party rights
- Protect credentials
- Report relevant failures
- Validate functionality
- Comply with contractual obligations
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
DATA DELETION
This section governs data deletion and must be interpreted together with ADDON's Privacy Policy.
ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
PRESERVATION OF RECORDS AND EVIDENCE
This section governs preservation of records and evidence within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
TRANSFER, ASSIGNMENT OR CORPORATE CHANGE
This section governs transfer, assignment or corporate change within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CHANGES TO THE TERMS OF USE
This section governs changes to the terms of use within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
CURRENT VERSION AND HISTORY
This section governs current version and history within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
SEVERABILITY OF CLAUSES
This section governs severability of clauses within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
NO WAIVER
This section governs no waiver within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
APPLICABLE LAW AND JURISDICTION
This section governs applicable law and jurisdiction within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.
FINAL PROVISIONS
This section governs final provisions within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.
The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.
The following points, among others, may be considered:
- Specific purpose
- Operational necessity
- Compatibility with the contract
- Good faith
- Transparency
- Security
- Responsibility of the parties
- Compliance with applicable law
The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.