Terms of Use

INTRODUCTION

These Terms of Use establish the rules, conditions, responsibilities, limitations, rights and obligations applicable to access, browsing, contracting, use and interaction with websites, systems, software, applications, APIs, platforms, automations, Artificial Intelligence solutions, digital services and other technology products made available, developed, maintained or operated by ADDON Intelligence, Software and Automation.

By accessing, using, contracting or interacting with any service made available by ADDON, the user, client or interested third party declares that they have read, understood and fully accepted these Terms of Use and the applicable Privacy Policy.

The following points, among others, may be considered:

DEFINITIONS

This section governs definitions within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

PURPOSE OF THESE TERMS

This section governs purpose of these terms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ACCEPTANCE OF THE TERMS

This section governs acceptance of the terms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ELIGIBILITY FOR USE

This section governs eligibility for use within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

REGISTRATION AND USER ACCOUNT

This section governs registration and user account within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ACCESS CREDENTIALS

This section governs access credentials within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

PROPER USE OF THE SERVICES

This section governs proper use of the services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

SERVICE AVAILABILITY

This section governs service availability within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CHANGES, UPDATES AND IMPROVEMENTS

This section governs changes, updates and improvements within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

CONTRACTING OF SERVICES

This section governs contracting of services in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

COMMERCIAL PROPOSALS

This section governs commercial proposals in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

SCOPE OF SERVICES

This section governs scope of services in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

CHANGE OF SCOPE

This section governs change of scope in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

ON-DEMAND DEVELOPMENT

This section governs on-demand development within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

CLIENT RESPONSIBILITIES DURING THE PROJECT

This section governs client responsibilities during the project within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

DELIVERY DEADLINES

This section governs delivery deadlines in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CLIENT ACCEPTANCE TESTING

This section governs client acceptance testing in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

PROJECT ACCEPTANCE AND DELIVERY

This section governs project acceptance and delivery in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

MAINTENANCE AND SUPPORT

This section governs maintenance and support within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

HOSTING

This section governs hosting within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

DOMAIN AND DNS

This section governs domain and dns within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

CORPORATE EMAIL

This section governs corporate email within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

DIGITAL CERTIFICATES AND SECURE CONNECTIONS

This section governs digital certificates and secure connections within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

APIS AND INTEGRATIONS WITH EXTERNAL SYSTEMS

This section governs apis and integrations with external systems within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

API USAGE LIMITS

This section governs api usage limits within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

THIRD-PARTY SERVICES

This section governs third-party services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

APP STORES

This section governs app stores within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ANDROID APPLICATIONS

This section governs android applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

IOS APPLICATIONS

This section governs ios applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ARTIFICIAL INTELLIGENCE

This section governs artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

LIMITATIONS OF ARTIFICIAL INTELLIGENCE

This section governs limitations of artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

HUMAN REVIEW

This section governs human review within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE

This section governs content generated by artificial intelligence in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

DATA ENTERED IN PROMPTS

This section governs data entered in prompts in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

AUTOMATIONS

This section governs automations within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

LIMITATIONS OF AUTOMATIONS

This section governs limitations of automations within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CHATBOTS AND VIRTUAL ASSISTANTS

This section governs chatbots and virtual assistants in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

AUTOMATED DECISIONS

This section governs automated decisions in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

RESPONSIBILITY FOR THE USE OF ARTIFICIAL INTELLIGENCE AND AUTOMATIONS

This section governs responsibility for the use of artificial intelligence and automations in technology solutions developed, integrated, configured or made available by ADDON.

The user acknowledges that automated systems and Artificial Intelligence models may have limitations, inaccuracies, omissions, biases or unsuitable results, and that human review must be carried out whenever their use may have relevant impacts.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

INTELLECTUAL PROPERTY

This section governs intellectual property in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

SOURCE CODE

This section governs source code in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

SOFTWARE LICENSING

This section governs software licensing in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

ADDON REUSABLE COMPONENTS

This section governs addon reusable components within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

OPEN-SOURCE SOFTWARE

This section governs open-source software in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

MATERIALS PROVIDED BY THE CLIENT

This section governs materials provided by the client within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

TRADEMARKS, TRADE NAMES AND VISUAL IDENTITY

This section governs trademarks, trade names and visual identity in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

LAYOUTS, INTERFACES AND USER EXPERIENCE

This section governs layouts, interfaces and user experience in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

DATABASE AND INFORMATION STRUCTURE

This section governs database and information structure in relation to systems, software, code, layouts, interfaces, databases, technical documents, automations, APIs and other creations related to ADDON.

Unless expressly agreed otherwise in writing, contracting ADDON services does not imply the automatic, unrestricted, definitive or complete assignment of intellectual property rights.

The following points, among others, may be considered:

TECHNICAL AND OPERATIONAL DOCUMENTATION

This section governs technical and operational documentation within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

FEES AND PAYMENT TERMS

This section establishes the rules concerning fees and payment terms within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

PAYMENT METHODS

This section establishes the rules concerning payment methods within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

NON-PAYMENT

This section establishes the rules concerning non-payment within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

SUSPENSION OF SERVICES

This section establishes the rules concerning suspension of services within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CANCELLATION OF SERVICES

This section establishes the rules concerning cancellation of services within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CONTRACT TERMINATION

This section establishes the rules concerning contract termination within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

REFUNDS

This section establishes the rules concerning refunds within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

TAXES AND TAX OBLIGATIONS

This section establishes the rules concerning taxes and tax obligations within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

THIRD-PARTY COSTS

This section establishes the rules concerning third-party costs within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

PRICE ADJUSTMENTS AND CHANGES

This section establishes the rules concerning price adjustments and changes within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

PERSONAL DATA PROTECTION

This section governs personal data protection and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

ACTING AS CONTROLLER OR PROCESSOR

This section governs acting as controller or processor within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

PRIVACY BY DESIGN AND BY DEFAULT

This section governs privacy by design and by default and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

INFORMATION SECURITY

This section governs information security and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

CONFIDENTIALITY

This section governs confidentiality and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

CLIENT DATA, CONTENT AND INFORMATION

This section governs client data, content and information and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

SECURITY INCIDENTS

This section governs security incidents and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

BACKUPS

This section governs backups and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

LOGS AND TECHNICAL RECORDS

This section governs logs and technical records and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

AUDITING AND TRACEABILITY

This section governs auditing and traceability and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

PROHIBITED USE OF SERVICES

This section governs prohibited use of services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

USER SECURITY

This section governs user security and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

RESPONSIBILITY FOR USER DEVICES, NETWORKS AND ENVIRONMENTS

This section governs responsibility for user devices, networks and environments within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

COMMUNICATIONS WITH THE USER

This section governs communications with the user within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

SENDING EMAILS

This section governs sending emails within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

SENDING SMS

This section governs sending sms within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

WHATSAPP AND MESSAGING APPLICATIONS

This section governs whatsapp and messaging applications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

PUSH NOTIFICATIONS

This section governs push notifications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

ADVERTISING, CORPORATE AND PROMOTIONAL COMMUNICATIONS

This section governs advertising, corporate and promotional communications within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

UNSUBSCRIBING FROM COMMUNICATIONS

This section establishes the rules concerning unsubscribing from communications within the services provided by ADDON.

Failure to comply with the obligations undertaken may authorize the adoption of appropriate administrative, technical, contractual, extrajudicial or judicial measures, subject to the instruments entered into and applicable law.

The following points, among others, may be considered:

LIMITATION OF LIABILITY

This section governs limitation of liability within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

INDEMNIFICATION

This section governs indemnification within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

FORTUITOUS EVENT AND FORCE MAJEURE

This section governs fortuitous event and force majeure within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

BETA, EXPERIMENTAL OR TEST SERVICES

This section governs beta, experimental or test services within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

TESTING, ACCEPTANCE AND NON-PRODUCTION ENVIRONMENTS

This section governs testing, acceptance and non-production environments in the context of contracting technology services provided by ADDON.

The scope, fees, deadlines, deliverables, responsibilities of the parties and specific conditions will be defined in a commercial proposal, contract, service order, addendum or other applicable instrument.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

FEEDBACK, SUGGESTIONS AND IMPROVEMENTS

This section governs feedback, suggestions and improvements within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

USE OF PROJECTS IN PORTFOLIO

This section governs use of projects in portfolio within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

ENHANCED CONFIDENTIALITY

This section governs enhanced confidentiality and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

POSTS, CONTENT AND MATERIALS IN THE SYSTEM

This section governs posts, content and materials in the system within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CONTENT MODERATION AND REMOVAL

This section governs content moderation and removal within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

USER ACCOUNT TERMINATION

This section governs user account termination within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

DATA DELETION

This section governs data deletion and must be interpreted together with ADDON's Privacy Policy.

ADDON will adopt reasonable security, confidentiality and governance measures, taking into account the nature of the services, the contracted scope, the technical resources available and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

PRESERVATION OF RECORDS AND EVIDENCE

This section governs preservation of records and evidence within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

TRANSFER, ASSIGNMENT OR CORPORATE CHANGE

This section governs transfer, assignment or corporate change within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CHANGES TO THE TERMS OF USE

This section governs changes to the terms of use within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

CURRENT VERSION AND HISTORY

This section governs current version and history within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

SEVERABILITY OF CLAUSES

This section governs severability of clauses within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

NO WAIVER

This section governs no waiver within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

APPLICABLE LAW AND JURISDICTION

This section governs applicable law and jurisdiction within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.

FINAL PROVISIONS

This section governs final provisions within ADDON's services, websites, systems, applications, APIs, automations, platforms and technology solutions.

The user and client must use the services lawfully, responsibly and ethically, in a manner compatible with the contracted purpose and in accordance with these Terms of Use, specific contracts and applicable law.

The following points, among others, may be considered:

The interpretation of this clause must take into account the specific contract entered into by the parties, the approved commercial proposal, the scope actually contracted, applicable law and the principle of objective good faith.